In this course, you will learn the logical troubleshooting procedure for the systematic diagnosis and repair of vehicle faults. The Information Resource module will introduce you to reliable, task-specific information resources. You will also learn about the different tools used for diagnosing vehicle concerns. (Course length: 2.0 to 3.5 hours.)

Course Topics
Logical Troubleshooting Procedure

• Verifying the concern
• Replicating the concern
• Analyzing the concern
• Diagnosing the concern
• Making the repairs
• Verify the repairs
• The Six Steps Recap

Information Resources

Diagnostic Tools

• Identify the system causing the customer concern
• Diagnose and troubleshoot the system to determine faulty components
• Adjust, repair, or replace the faulty components
• Verify correction of malfunction
• Explain how to find information in resource materials
• Identify available diagnostic tools and their usage

Course Features

• Global navigation
• Practice pages with multiple choice, drag ’n drop, true/false
• Interactive and animated content pages
• Glossary and resource links
• Slide shows

Pricing Options
Contact your Excel Professional ServicesRepresentative for pricing information
 
LOGICAL TROUBLESHOOTING 
A selection of pages from Excel’s Logical Troubleshooting courseware, featuring global navigation, instructional graphics, and glossary of terms.

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